Want to send automatic emails when someone buys a certain product from your shop? Shopify Flow makes this easy to set up, and you don’t need to be a tech expert. This guide will show you how to create emails that go out whenever a customer orders a specific item from your online store.
Getting started with Shopify Flow
First, you’ll need Shopify Flow on your store. If you don’t have it yet, go to the Shopify App Store and add it. Once it’s installed, you can find Flow in your Shopify admin area under the Apps section.
When you open Shopify Flow, look for the ‘Create workflow’ button and click it. This opens a simple editor where you’ll set up your automatic email.
Setting the trigger
The first step is to choose what starts your email. Since you want to send emails when certain products are ordered, pick ‘Order created’ as your trigger. This means the email will be sent when someone makes a new order.
Adding conditions to target specific products
Next, you need to tell Shopify which products should trigger the email. Add a condition to your workflow that checks what’s in the order. You can look for a product by its name or ID number.
For example, you might set it up to say “If the order includes [your product name]” or “If the order includes product number [your product ID]”. This makes sure the email only goes out when that particular product is bought.
Setting up the email
Now for the main part which is creating the email itself. Add an action to your workflow and choose ‘Send email’. You’ll need to fill in:
The email address it goes to – this could be your customer’s email or your team’s email if you’re letting staff know about the order.
A subject line that makes it clear what the email is about, like “Thanks for ordering [Product Name]”.
The email message itself. You can make this personal by adding the customer’s name and order details, which Shopify can fill in automatically.
Turning on your workflow
After setting everything up, don’t forget to switch it on. Look for the ‘Turn on workflow’ button and click it. From now on, whenever someone orders your chosen product, they’ll get your email automatically.
It’s always good to check your new setup before relying on it. Make a test order with your chosen product and see if the email comes through as expected. This way, you can fix any problems before real customers use it.
Conclusion
Setting up emails that go out when specific products are ordered is simple with Shopify Flow. This handy tool helps you talk to your customers at just the right time, without having to send emails by hand. Your buyers get useful information about their purchase, and you save time that you can spend on other parts of your business.
